Today’s retailers are facing competition like never before – and not just in pricing, but customer experience (CX). To win new customers and retain current business, retailers must employ an…
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Customer JourneyFeatured
Your Customers are not Robots – Their Experience is Important and Unique
by Jackie Davisby Jackie DavisAn oversized green straw, a black turtleneck, and an orange swoosh? All symbols of iconic brands that are pushing the customer journey to a new level. A recent study by…