Editors

A top priority for retailers is creating more personalized, customer-centric experiences, and doing that starts with knowing the customer. Join industry experts from ICC, Total Retail, Pitney Bowes and Ashley…

Our friends at Modern Marketing Today shared insights from Oracle’s Modern Customer Experience show that took place this week. Modern Customer Experience focused closely on both the advantages and challenges…

In light of the holiday shopping and shipping frenzy that takes place throughout the month of December, Retail Technology Insider wanted to share some insights from our friends at Pitney…

Pitney Bowes Customer Information Management products will help you better understand and influence a consumer’s path to purchase. To download this inforgraphic, fill out the form below. DOWNLOAD: Get closer…

The world’s largest social media companies use the power of people’s connections and feelings to achieve mind-boggling growth. What if you had the same insights available to you? The ability…

Retail customers today are in the driver’s seat when it comes to making purchasing decisions. They have access to multiple sources of information to comparison shop and obtain feedback on…

Loyalty programs are not new, but they are increasingly pervasive across pretty much every retailer today. And, with new technologies available in the form of cloud computing, smartphones and tablets,…

The notion of being at the right place at the right time with the right product has become much more complex and the importance of coordinating customer experiences across channels…

Retailing has changed dramatically over past 20 years, and it continues to change on nearly a daily basis. While years ago a customer’s primary ways of interacting with a retailer…

Even in its nascent form today, IoT is changing the way we interact with our physical environment and how we learn from it too. Besides bringing us Internet-enabled light bulbs…