Our friends at Modern Marketing Today shared insights from Oracle’s Modern Customer Experience show that took place this week. Modern Customer Experience focused closely on both the advantages and challenges…
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In light of the holiday shopping and shipping frenzy that takes place throughout the month of December, Retail Technology Insider wanted to share some insights from our friends at Pitney…
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Pitney Bowes Customer Information Management products will help you better understand and influence a consumer’s path to purchase. To download this inforgraphic, fill out the form below. DOWNLOAD: Get closer…
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The world’s largest social media companies use the power of people’s connections and feelings to achieve mind-boggling growth. What if you had the same insights available to you? The ability…
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Retail customers today are in the driver’s seat when it comes to making purchasing decisions. They have access to multiple sources of information to comparison shop and obtain feedback on…
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Loyalty programs are not new, but they are increasingly pervasive across pretty much every retailer today. And, with new technologies available in the form of cloud computing, smartphones and tablets,…
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The notion of being at the right place at the right time with the right product has become much more complex and the importance of coordinating customer experiences across channels…
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Retailing has changed dramatically over past 20 years, and it continues to change on nearly a daily basis. While years ago a customer’s primary ways of interacting with a retailer…
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Resources
Harnessing the Internet of Things: How to Drive Big Business Benefits from a Connected World.
Even in its nascent form today, IoT is changing the way we interact with our physical environment and how we learn from it too. Besides bringing us Internet-enabled light bulbs…
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The story that most, if not all, businesses today are grappling with—the explosive growth of big data: how to harness it, how to store it and how to use it…