Jill Cress, Chief Marketing Officer for National Geographic will join other industry leaders from Dell, adidias, and Lenovo at the Brand Marketing Summit focused on “Marketing is Dead: Engagement is…
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It’s blue. It’s yellow. It sells car parts, jewelry, and pretty much anything else you need. Are you thinking of Walmart yet? What started as Walton’s 5&10 in 1950 downtown…
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Customer JourneyFeatured
Customer Engagement Insight for Retailers: Ashley Furniture’s Michelle Voorhies Shares Best Practices
In a recent webinar, it was revealed that 81 percent of marketers face challenges when obtaining a Single Customer View. Retailers can leverage mobile data, use location insights, and build…
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The CONNECT Mobile CX Summit, focused on innovative retail and hospitality brands, came to a close yesterday. Throughout the three day conference, attendees learned how to bolster customer experience from…
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According to a recent Pitney Bowes poll, 55 percent of consumers are open to using chatbots as their main source of communication with a company. Consumers also stated that reducing…
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Customer JourneyFeatured
Increased Revenue and Decreased Workload for Retailers with Single View Solutions
Selling the next big item may be left up to innovative marketing, but it is data that ultimately drives successful marketing campaigns. Understanding who customers are, what they want, and…
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Retailers have a plethora of information available to them; they just need to know how to harness it. From buying habits to store accounts, a Single Customer View can help…
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On this week’s Retail Technology Insider roundup, the theme is one of our team’s personal favorites: pets! Pet retail is one of those rare corners of the retail world that…
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The days of driving to multiple stores, searching cluttered shelves, and paying with cash are over. Retail technology is changing the way we shop and purchase items by integrating AI,…