Shaping the customer experience  (CX) in our increasingly digital world is a top priority for retailers, healthcare organizations, government agencies, and many other companies today. While organizations were investing in…

As we move firmly into the digital age, many brands have made large investments in content. One common struggle that many companies face is finding the right place to store…

When you talk to retailers and customers alike their general perception of the impact of the pandemic on the retail sector is overwhelmingly negative. But, for many brands – both…

The COVID-19 pandemic has put the focus light on problems the domestic supply chain. While these may seem like new issues, companies have been looking at their supply chains and…

The COVID-19 pandemic has forced many retailers to rethink and repurpose their storefronts and businesses. Companies have had to become creative to come up with solutions for decline in in-person…

As retailers grapple with the impact of the pandemic on the bottom line, their marketing and communications teams are here to help. Our colleagues at Modern Marketing Today recently covered…

Consumers have more choices than ever before, fueled by more information and more access to retailers worldwide. This has given rise to what is sometimes known as the “pampered consumer”…

The retail sector was already in the midst of a vast upheaval, but little did we know that a virus would end up changing retail forever. The buy-online-pickup-in-store (BOPIS) revolution…

The pandemic has wreaked havoc on the American economy, as millions of businesses across industries were shut down in an attempt to curb its spread.

Retailers have been creating personalized content and embracing omnichannel strategies to deliver a superior customer experience, yet they are still falling short. The missing link? Technology that aids retailers on…