The retail sector is no stranger to data breaches. With customer data such as payment information, email addresses, and personal information stockpiled, this data attracts bad actors. It’s important for…

October is National Cyber Security Awareness Month (NCSAM) and highlights the threats, trends, and technologies impacting security today. The retail sector has been heavily impacted by the rise in cybercrime…

As we head into the all-important holiday shopping season, retailers are taking stock of the expert insights they gleaned at this year’s NRF NXT show to help deliver success for…

DoorDash is the latest company to suffer a major data breach. Over 4.9 million DoorDash customers have been affected by the breach with physical addresses, names, and email addresses being…

Customer experience is changing the way retailers operate. With price no longer the differentiating factor, retailers must work to provide consumers with a memorable, positive experience. This week, we explore…

Today’s retailers are facing competition like never before – and not just in pricing, but customer experience (CX). To win new customers and retain current business, retailers must employ an…

It seems that everyone is focused on customer experience these days, and for good reason. Price alone is no longer enough to engage customers, there must be a positive, memorable…

NRF Next, held by the National Retail Federation, came to a close this week in Las Vegas. This conference brought together marketers, retailers, and user experience pros that offer attendees…

Retailers produce, store, and secure mass amounts of data. From order histories to customer information, retailers have various types of data that need to be house and analyzed, but traditional…

As consumers become increasingly focused on the quality of their retail experience, the impact of price as a differentiator is waning. Retailers today know that to be competitive in this…